Bronze Service
  Virus, Spam/Spyware Removal
  System Maintenance
  General System Check


 Silver Service 
  Virus, Spam/Spyware Removal
  System Maintenance
  General System Check
  Windows Updates and Patches
  Service Pack Updates
  Reloading Windows and all Appropriate Software
  Firmware & Driver Updates
  Complete System Diagnostic


 Gold Service 
  Virus, Spam/Spyware Removal
  System Maintenance
  General System Check
  Windows Updates and Patches
  Service Pack Updates
  Reloading Windows and all Appropriate Software
  Firmware & Driver Updates
  Installing Specialty Component Software
  Complete System Diagnostic
  Repair/Replace Defective Part
  Major Windows Repair and/or Reloading Windows
  Hard Drive Back-Up
  Dust and Debris Removal